{"id":6881,"date":"2023-01-18T12:29:41","date_gmt":"2023-01-18T11:29:41","guid":{"rendered":"http:\/\/skippay.cz\/blog\/?p=6881"},"modified":"2025-05-06T17:47:42","modified_gmt":"2025-05-06T15:47:42","slug":"nova-pravidla-pro-e-shopy","status":"publish","type":"post","link":"https:\/\/skippay.cz\/blog\/nova-pravidla-pro-e-shopy\/","title":{"rendered":"Nov\u00e1 pravidla pro e-shopy: Konec fale\u0161n\u00fdch slev i recenz\u00ed"},"content":{"rendered":"\n

Co p\u0159inese \u201etla\u010d\u00edtkov\u00e1 novela\u201d?<\/h2>\n\n\n\n

Novela ob\u010dansk\u00e9ho z\u00e1kon\u00edku \u010d. 374\/2022 Sb. (tzv. \u201etla\u010d\u00edtkov\u00e1 novela\u201d) vstoupila v platnost za\u010d\u00e1tkem roku a m\u00e1 za \u00fakol zv\u00fd\u0161it ochranu spot\u0159ebitele. \u00da\u010dinnost tla\u010d\u00edtkov\u00e9 novely je od 6. 1. 2023.<\/p>\n\n\n\n

Tla\u010d\u00edtkov\u00e1 novela se jmenuje podle jedn\u00e9 ze zm\u011bn – nov\u011b budou e-shopy muset ozna\u010dit tla\u010d\u00edtko pro z\u00e1vazn\u00e9 potvrzen\u00ed n\u00e1kupu jednozna\u010dnou formulac\u00ed, aby nemohlo doj\u00edt k m\u00fdlce (nap\u0159\u00edklad “Objedn\u00e1vka s povinnost\u00ed platby”). Z\u00e1kazn\u00edk tak v\u00ed, \u017ee po kliknut\u00ed bude muset za zbo\u017e\u00ed zaplatit. E-shopu n\u00e1sledn\u011b vznik\u00e1 povinnost produkt dodat do 30 dn\u016f od t\u00e9to objedn\u00e1vky. To ale nen\u00ed zdaleka jedin\u00e1 d\u016fle\u017eit\u00e1 zm\u011bna.<\/p>\n\n\n\n

Konec slev, kter\u00e9 nejsou slevami<\/h2>\n\n\n\n

Ur\u010dit\u011b jste si u\u017e n\u011bkdy koupili zbo\u017e\u00ed p\u0159elepen\u00e9 cenovkami, kter\u00e9 ukazovaly, jak se postupn\u011b zlev\u0148ovalo. Kdy\u017e jste se ale pod\u00edvali na \u00fapln\u011b prvn\u00ed cenovku, byla z\u00e1hadn\u011b ni\u017e\u0161\u00ed ne\u017e va\u0161e kupn\u00ed cena.<\/p>\n\n\n\n

Stejn\u00e1 praxe se \u010dasto d\u011bje i b\u011bhem slevov\u00fdch akc\u00ed na e-shopech, kdy se na n\u011bkolik dn\u00ed cena zbo\u017e\u00ed raketov\u011b zv\u00fd\u0161\u00ed a pot\u00e9 se \u201ev akci\u201d prod\u00e1v\u00e1 s neuv\u011b\u0159iteln\u011b l\u00e1kavou slevou. Cena je ale mnohdy stejn\u00e1 (ne-li vy\u0161\u0161\u00ed) ne\u017e ta p\u016fvodn\u00ed. A s t\u00edm je te\u010f konec.<\/p>\n\n\n\n

Fale\u0161n\u00e9 slevy by m\u011bly vymizet. Pokud e-shop<\/a> prod\u00e1v\u00e1 zbo\u017e\u00ed v akci, m\u00e1 povinnost slevu <\/a>vypo\u010d\u00edtat z nejni\u017e\u0161\u00ed ceny produktu za posledn\u00edch 30 dn\u00ed. Vy tak snadno pozn\u00e1te, jestli je uveden\u00e1 cena opravdu v\u00fdhodn\u00e1, ani\u017e byste museli br\u00e1zdit internetov\u00e9 srovn\u00e1va\u010de<\/a> zbo\u017e\u00ed.<\/p>\n\n\n\n

Kdy\u017e obchodn\u00edk na\u0159\u00edzen\u00ed nedodr\u017e\u00ed, jedn\u00e1 se o nekalou praktiku.<\/strong> Po jej\u00edm zji\u0161t\u011bn\u00ed m\u016f\u017eete odstoupit od smlouvy ve lh\u016ft\u011b 90 dn\u00ed nebo po\u017eadovat p\u0159im\u011b\u0159en\u00e9 sn\u00ed\u017een\u00ed ceny<\/strong>.<\/p>\n\n\n\n

\"Nov\u00e1
Fale\u0161n\u00e9 slevy jsou minulost\u00ed na e-shopech i v kamenn\u00fdch prodejn\u00e1ch.<\/figcaption><\/figure>\n\n\n\n

Stejn\u00e9 p\u00e1rky pro v\u0161echny<\/h2>\n\n\n\n

Stejn\u00e9 zbo\u017e\u00ed, ale jin\u00e9 slo\u017een\u00ed potravin dod\u00e1van\u00e9 na r\u016fzn\u00e9 trhy, byla b\u011b\u017en\u00e1 praxe potravin\u00e1\u0159sk\u00fdch korporac\u00ed. Za klamavou obchodn\u00ed praktiku se nyn\u00ed pova\u017euje, kdy\u017e v\u00fdrobek uv\u00e1d\u011bn\u00fd v EU na trh m\u00e1 v ka\u017ed\u00e9 zemi odli\u0161n\u00e9 slo\u017een\u00ed. Va\u0161e obl\u00edben\u00e1 \u0161unka nebo d\u011btsk\u00e9 p\u0159\u00edkrmy by te\u010f m\u011bly b\u00fdt k dost\u00e1n\u00ed ve stejn\u00e9 kvalit\u011b u n\u00e1s i v N\u011bmecku.<\/p>\n\n\n\n

Zazvonil zvonec a fale\u0161n\u00fdm recenz\u00edm je konec<\/h2>\n\n\n\n

P\u0159em\u00fd\u0161l\u00edte, jestli jste zbo\u017e\u00ed ke koupi vybrali dob\u0159e? Pak pravd\u011bpodobn\u011b prolistujete recenze na internetu. Chcete v ciz\u00edm m\u011bst\u011b zaj\u00edt na ve\u010de\u0159i do v\u00fdborn\u00e9 restaurace? Tak\u00e9 si sp\u00ed\u0161e vyberete tu s velk\u00fdm mno\u017estv\u00edm kladn\u00fdch hodnocen\u00ed. <\/p>\n\n\n\n

Pot\u00e9 m\u016f\u017eete b\u00fdt zklaman\u00ed, \u017ee vybran\u00e9 zbo\u017e\u00ed nebylo kvalitn\u00ed a z j\u00eddla v doporu\u010den\u00e9 restauraci v\u00e1s t\u0159i dny bolelo b\u0159icho. <\/p>\n\n\n\n

Zkreslen\u00e9 recenze mohou v\u00fdrazn\u011b ovlivnit v\u00e1\u0161 n\u00e1zor, proto je dob\u0159e, \u017ee fale\u0161n\u00fdm recenz\u00edm psan\u00fdm na zak\u00e1zku odzvonilo. Nov\u011b mus\u00ed prodejce prov\u011b\u0159ovat, jestli jsou recenze na jejich e-shopu psan\u00e9 skute\u010dn\u00fdmi z\u00e1kazn\u00edky, kte\u0159\u00ed maj\u00ed s produktem zku\u0161enost. Vy byste d\u00edky tomu m\u011bli u ka\u017ed\u00e9 recenze vid\u011bt, zda je ov\u011b\u0159en\u00e1.<\/p>\n\n\n\n

Hal\u00f3, tady mi to podepi\u0161te<\/h2>\n\n\n\n

S nevy\u017e\u00e1dan\u00fdm telemarketingem nab\u00edzej\u00edc\u00edm p\u0159echod k jin\u00e9mu oper\u00e1torovi nebo n\u00e1kup<\/a> \u00fa\u010dinn\u00fdch dopl\u0148k\u016f stravy m\u00e1te jist\u011b zku\u0161enosti. D\u0159\u00edve ale sta\u010dil jeden un\u00e1hlen\u00fd \u00fastn\u00ed souhlas a uzav\u0159en\u00ed smlouvy po telefonu bylo dokon\u00e1no. To je te\u010f pas\u00e9. Smlouva nab\u00fdv\u00e1 platnosti a\u017e pot\u00e9, co jej\u00ed podm\u00ednky obdr\u017e\u00edte v p\u00edsemn\u00e9 podob\u011b a n\u00e1sledn\u011b stvrd\u00edte sv\u00fdm podpisem \u2013\u2060 a\u0165 u\u017e elektronick\u00fdm, nebo v listinn\u00e9 podob\u011b. <\/p>\n\n\n\n

Pokud budete cht\u00edt od smlouvy odstoupit, lze tak u\u010dinit v z\u00e1konn\u00e9 14denn\u00ed lh\u016ft\u011b, a to jak\u00fdmkoliv zp\u016fsobem. M\u016f\u017eete prodejci zavolat, poslat mu e-mail, SMS nebo po\u0161tovn\u00edho holuba. V ka\u017ed\u00e9m p\u0159\u00edpad\u011b v\u00e1m prodejce mus\u00ed vyhov\u011bt.<\/p>\n\n\n\n

Kuuupte si malovan\u00e9 hrn\u00ed\u010dky<\/h2>\n\n\n\n

Kdy\u017e se v\u00e1m d\u0159\u00edve pokazilo zbo\u017e\u00ed zakoupen\u00e9 na trhu nebo jarmarku, mohla b\u00fdt reklamace probl\u00e9m. \u010casto \u00fapln\u011b chyb\u011bla informace, na koho se obr\u00e1tit a jak postupovat. Nov\u011b se v\u00e1m to nestane. P\u0159i prodeji mimo prodejnu mus\u00ed prodejce p\u00edsemn\u011b uv\u00e9st sv\u00e9 kontaktn\u00ed \u00fadaje, skrze kter\u00e9 budete moct \u0159e\u0161it p\u0159\u00edpadnou reklamaci. Tu pak mus\u00ed prodejce vy\u0159\u00eddit do 30 dn\u016f a d\u00e1t v\u00e1m o n\u00ed p\u00edsemn\u00e9 potvrzen\u00ed. <\/p>\n\n\n\n

\"Nov\u00e1
Snadn\u00e1 reklamace zbo\u017e\u00ed zakoupen\u00e9m na trhu by m\u011bla b\u00fdt samoz\u0159ejmost\u00ed.<\/figcaption><\/figure>\n\n\n\n

D\u00e1m ti ruku na z\u00e1ruku<\/h2>\n\n\n\n

St\u00e1le plat\u00ed dvoulet\u00e1 z\u00e1ru\u010dn\u00ed doba. Zm\u011bna spo\u010d\u00edv\u00e1 v tom, \u017ee prvn\u00ed rok nemus\u00edte jako kupuj\u00edc\u00ed prokazovat, jak k z\u00e1vad\u011b na v\u00fdrobku do\u0161lo. Po uplynut\u00ed t\u00e9to doby u\u017e ale m\u00e1te povinnost prok\u00e1zat, \u017ee jste vadu nezp\u016fsobili sami, nap\u0159\u00edklad \u0161patn\u00fdm u\u017e\u00edv\u00e1n\u00edm. <\/p>\n\n\n\n

Pokud jste zakoupili zbo\u017e\u00ed na spl\u00e1tky<\/a> a reklamujete ho, do vy\u0159\u00edzen\u00ed reklamace tyto spl\u00e1tky<\/a> hradit nemus\u00edte. V p\u0159\u00edpad\u011b z\u00e1va\u017en\u00e9 vady na v\u00fdrobku m\u00e1te pr\u00e1vo rovnou odstoupit od smlouvy a ne\u010dekat na opravu zbo\u017e\u00ed.<\/p>\n\n\n

TIP!<\/div>
Tip: Chcete se p\u0159i objedn\u00e1v\u00e1n\u00ed z e-shopu vyhnout placen\u00ed p\u0159edem, kdy\u017e nev\u00edte, jestli v\u00e1m zbo\u017e\u00ed dojde v po\u0159\u00e1dku? Te\u010f u\u017e nemus\u00edte platit drahou dob\u00edrku. Se Skip Pay za zbo\u017e\u00ed pohodln\u011b zaplat\u00edte a\u017e po jeho vyzkou\u0161en\u00ed. A pokud se v\u00e1m nel\u00edb\u00ed, snadno ho vr\u00e1t\u00edte.<\/div><\/div>\n\n\n\n

V\u00edce o novink\u00e1ch a zm\u011bn\u00e1ch v legislativ\u011b se dozv\u00edte zde<\/a>.<\/p>\n","protected":false},"excerpt":{"rendered":"

Um\u011bl\u00e9 navy\u0161ov\u00e1n\u00ed cen p\u00e1r dn\u00ed p\u0159ed v\u00fdprodejem nebo nepravdiv\u00e9 u\u017eivatelsk\u00e9 recenze jsou u\u017e minulost\u00ed. D\u00edky tzv. \u201etla\u010d\u00edtkov\u00e9 novele\u201d je nakupov\u00e1n\u00ed na internetu mnohem bezpe\u010dn\u011bj\u0161\u00ed. <\/p>\n","protected":false},"author":30,"featured_media":6882,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"inline_featured_image":false,"footnotes":""},"categories":[1],"tags":[36,2258,2286],"class_list":["post-6881","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-uncategorized","tag-eshopy","tag-nakupy","tag-novinky","entry"],"acf":[],"yoast_head":"\nNov\u00e1 pravidla pro e-shopy: Konec fale\u0161n\u00fdch slev I Skip Pay<\/title>\n<meta name=\"description\" content=\"Um\u011bl\u00e9 navy\u0161ov\u00e1n\u00ed cen nebo nepravdiv\u00e9 u\u017eivatelsk\u00e9 recenze jsou u\u017e minulost\u00ed. 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